PRIVACY POLICY

Tyrvessa LLC (“Tyrvessa,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our fragrance and aromatherapy products.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website, place an order, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with our website, we may collect the following types of information:

Information You Provide

When you place an order, contact us, or create an account, we may collect information such as:

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Information you provide when contacting customer service
  • Other information you voluntarily submit through our website

Payment Information

Payments may be processed through third-party payment providers. We generally do not directly store complete payment card numbers on our own servers. Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and website interactions
  • Referring website or page
  • Date and time of access
  • General website usage information

2. How We Use Personal Information

We may use collected information to:

  • Process and fulfill orders
  • Provide shipping and delivery services
  • Process payments and transactions
  • Provide customer service and respond to inquiries
  • Communicate with you regarding your orders
  • Maintain and improve our website and services
  • Detect, prevent, and address fraud, unauthorized activity, or security issues
  • Comply with applicable legal and regulatory requirements
  • Provide information or communications you have requested
  • Analyze website performance and user interactions

We do not use personal information for purposes that are incompatible with those described in this Privacy Policy unless otherwise permitted or required by law.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.

Some cookies may be placed by third-party service providers that assist us with website functionality, analytics, payment processing, or other services.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar technologies.

You may also adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect the functionality of some portions of our website.

4. How We Share Personal Information

We may share personal information with service providers and other third parties when reasonably necessary to operate our website and provide our services.

These parties may include:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Analytics and website service providers
  • Customer support providers
  • Professional advisors
  • Government authorities or law enforcement when required by law

We do not sell your personal information for monetary consideration.

We may also disclose information when reasonably necessary to protect our rights, property, website, customers, or others, or to comply with applicable legal obligations.

5. Third-Party Services

Our website may contain links to or use services provided by third parties. These third parties may have their own privacy policies and terms governing their collection and use of information.

We encourage you to review the privacy practices of third-party services before providing them with personal information.

Tyrvessa LLC is not responsible for the privacy practices of independent third-party websites or services.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal and accounting obligations.

Unless a longer retention period is required or permitted by applicable law, personal information associated with completed orders may be retained for up to 7 years after order completion.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

8. Your California Privacy Rights

If you are a California resident, applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may provide you with certain rights regarding your personal information.

Depending on applicable requirements and circumstances, these rights may include:

  • The right to know about personal information we collect, use, or disclose
  • The right to request access to certain personal information
  • The right to request deletion of personal information, subject to applicable exceptions
  • The right to request correction of inaccurate personal information
  • The right to opt out of the sale or sharing of personal information, where applicable
  • The right to limit certain uses of sensitive personal information, where applicable
  • The right to non-discrimination for exercising applicable privacy rights

Do Not Sell or Share My Personal Information

Tyrvessa LLC does not sell personal information for monetary consideration.

If our data practices are considered a “sale” or “sharing” under applicable California law, you may submit a request to opt out by contacting us using the information below.

Privacy Request Email:
angela@tyrvessa.com

We may need to verify your identity before completing certain privacy requests. We will only use information provided for verification to the extent reasonably necessary to process your request.

9. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

10. Your Choices

You may contact us to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion where legally permitted
  • Ask questions about our privacy practices
  • Submit applicable California privacy requests
  • Opt out of certain marketing communications

You may also unsubscribe from promotional emails by following the unsubscribe instructions included in those communications.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

When changes are made, we will update the effective date at the beginning of this Privacy Policy. We encourage you to review this page periodically for the latest information.